Hi Alex!

Your AppSignal trial has ended, and you didn't choose a plan yet. Because
of that I had to lock your account, but no worries: we're still processing
your data. If you sign up for a subscription now, your account will be
unlocked and all historical data will be there (also for the period your
account was locked).

Based on your number of 13.5K monthly requests, the 250K plan
<https://via.intercom-mail-400.com/e?ob=ufXQMwj6LV4DtS%2FxiMJAmuxJjUa60xVIk%2Fp1tEkSK1o%3D&h=dde94991cfdf0694ce95bff42634507ca7bc5917-6899910774
seems to be a good fit. It comes with a 30 day trace retention, unlimited
apps, unlimited users/teams and room to grow to 250K monthly requests. It
integrates with a bunch of issue trackers and collaboration tools too. At
just €15 / $19 it's a great deal to keep track of the performance and
errors for your apps.

If you'd like to continue using AppSignal, you can select a plan here
<https://via.intercom-mail-400.com/e?ob=uGqIitjqo8B%2FUklU22ixGsIXdarSoFvRKK2ZaLFA0bGevc8X95YWO95mpbupZHYZ&h=59a0bdd8656fde202c765bda9292816c35753ab4-6899910774>.
We'd be super sad to see you leave, but if you don't choose a plan within 7
days we will have to delete your account and all associated data.

Hi Keith,

Apologies for my belated reply. More information about the pricing model
can be found here: https://appsignal.com/plans but we can elaborate during
our call.

I'll ask one of our developers to join me so we can answer your questions
best, but perhaps you could give me a heads up on your questions so I can
prepare a bit for you?

Are you available on Monday 5th of December?

Hi Keith,

We can have a Skype call, if that works for you?
I've asked one of our engineers, Jeff (copied in this thread) to join us.

I saw you are located in Australia, so we'll have to figure out the best
time to call or we can chat on Intercom? This way we can all join in.

Meanwhile I have unlocked and extend your trial with 10 days so you tinker
a bit before our call.

Please let me know if you have any questions.

Hi Keith,

Perhaps we can answer your questions in Intercom or right here? I'll make
sure to have a dev with me so we can help you best. Please let me know your
specific questions.

Hi Keith,

Could you please specify your questions about the plan and pricing? We
still have all your data safe and sound :)

Hi Keith,

Sure, we're located in Amsterdam :)

You can find more information about our plan here:
https://appsignal.com/plans

Hi Keith,

You can create a new account here: https://appsignal.com/users/sign_up and
you can find all the info you need here: http://docs.appsignal.com/

Once you've set up your account, you can easily choose a plan :)
Please let me know if you need help setting things up!

Hi Keith,

Do you have any specific questions?

You can create a new account here: https://appsignal.com/users/sign_up and
you can find all the info you need here: http://docs.appsignal.com/

Hi Keith,

You've already tried our 30 day free trial, if I'm not mistaken? So you've
used our app and sent data I suppose? Perhaps you haven't pushed to
production, but I can't see that information since your account was deleted
after the trial ended.

We are extremely good at catching bugs :) and we have an amazing UX. If you
like, you can give it another shot and sign up for a new, fresh free 30 day
trial again :))

Hi Keith,

You can sign up here: https://appsignal.com/users/sign_up