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OCR Desk is a cloud-based customer service support which enabled to support great customer service with variable size of companies from low to high.

Features

autoasign
Auto Assignment based on Active Staff

OCR Desk Ticket Rules can do everything from automatically tagging emails with “outage” in their subject lines as urgent, to rerouting any messages from company executives to the most experienced customer service agents.

Auto Cost Center

As per the client attended by agent, there is a auto calculation of cost effect as per client service, which helps you to analyze expenditure versus income.
costcenter

ticket
PMS Auto Ticket Escalation

PMS auto ticket escalation helps to provide active interaction with client services and avoid unnecessary conflict due to sudden break down. As soon as a PMS has due to that date then an auto call has been recorded.

Complaint Tracking

OCR Desk enables you and your organization to keep track on complaints filed by client.
ComplaintTracking

customization
Complaint customization

OCR Desk provide a facility to customized your complaint by setting priorities,visiting time, add new problem if not exist in existing problem list.

Well organized Dashboard

The OCR Desk Dashboard is a bottomless source of useful data for your team and your business. Control the CRM by single click through dashboard.
dashboard

eginner
Field Engineer Support

OCR Desk covered field engineer service for on site ticket or complaint solution.

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[Email: [email protected]](mailto:[email protected])
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Hi Ana-

Yes can provide you customised price, can you please provide me more detail like how many agents are you looking at?

Hi Ana-

How many agents do you have? If you can provide me this detail can provide
you with different price.

Regards & Thanks
Hitesh Sonani
Http://triuminfo.com

On 24 Nov 2016 8:40 p.m., "Hitesh ( Trium Info )" <[email protected]>
wrote:

Hi Ana-

Yes can provide you customised price, can you please provide me more detail
like how many agents are you looking at?

Regards
Hit

-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Thursday, November 24, 2016 8:34 PM
To: [email protected]
Subject: Re: OCRDESK - Free Online customer support software and helpdesk
solution

Hello,
Thank you for your email! However, I don't know if this will fit in our
budget. Is there anything better you could do?

Ana Stephens
CEO, MNesty, LLC

On 24/11/2016 15:03 PM, wrote:
> [View In Browser](#) [View In Browser](http://OLL7.trk.
elasticemail.com/tracking/click?msgid=rEx314H5G74uGNMPuxvYIQ2&
target=https%3a%2f%2fgoo.gl%2fAyoz6r&v=OMWq0PETd7XFVJORGhs9xw2)
>
>
> Logo
> Get Free Helpdesk software
> [Register Now ](http://OLL7.trk.elasticemail.com/tracking/click?msgid=
rEx314H5G74uGNMPuxvYIQ2&target=https%3a%2f%2fgoo.gl%2fwhpo1Q&v=
qqOetVdg1bhtAkj1MaBldA2)
>
>
> banner
>
>
> OCR Desk is a cloud-based customer service support which enabled to
support great customer service with variable size of companies from low to
high.
>
>
>
> Features
>
>
> autoasign
> Auto Assignment based on Active Staff
>
> OCR Desk Ticket Rules can do everything from automatically tagging emails
with “outage” in their subject lines as urgent, to rerouting any messages
from company executives to the most experienced customer service agents.
>
>
>
> Auto Cost Center
>
> As per the client attended by agent, there is a auto calculation of cost
effect as per client service, which helps you to analyze expenditure versus
income.
> costcenter
>
> ticket
> PMS Auto Ticket Escalation
>
> PMS auto ticket escalation helps to provide active interaction with
client services and avoid unnecessary conflict due to sudden break down. As
soon as a PMS has due to that date then an auto call has been recorded.
>
>
>
> Complaint Tracking
>
> OCR Desk enables you and your organization to keep track on complaints
filed by client.
> ComplaintTracking
>
> customization
> Complaint customization
>
> OCR Desk provide a facility to customized your complaint by setting
priorities,visiting time, add new problem if not exist in existing problem
list.
>
>
>
> Well organized Dashboard
>
> The OCR Desk Dashboard is a bottomless source of useful data for your
team and your business. Control the CRM by single click through dashboard.
> dashboard
>
> eginner
> Field Engineer Support
>
> OCR Desk covered field engineer service for on site ticket or complaint
solution.
>
>
> [Click here for Registration ](http://OLL7.trk.elasticemail.com/tracking/
click?msgid=rEx314H5G74uGNMPuxvYIQ2&target=https%3a%2f%2fgoo.gl%2fwhpo1Q&v=
qqOetVdg1bhtAkj1MaBldA2)
>
>
> Disclaimer: This email has been sent to you by Ocrdesk (for more
information visit http://ocrdesk.com/). This email is intended solely for
the addressee and the information it contains is confidential. If you are
not the intended recipient (a) please delete this email and inform the
sender as soon as possible, and (b) any copying, distribution or other
action taken or omitted to be taken in reliance upon it, is prohibited and
may be unlawful.
>
>
>
> logo
> [Email: [email protected]](mailto:[email protected])
> [Web: http://ocrdesk.com ](http://OLL7.trk.elasticemail.com/tracking/
click?msgid=rEx314H5G74uGNMPuxvYIQ2&target=http%3a%2f%2focrdesk.
com%2f&v=WTO_HRq6qbLyg1RKh0ZmjQ2)
> [Manage Email Preferences](http://OLL7.trk.elasticemail.com/tracking/
unsubscribe?msgid=rEx314H5G74uGNMPuxvYIQ2)

Hi-

Our server is in Dallas and our head office/sales team is in UK and support team in INDIA.

Thanks and Regards

---------------------------------------------------
Hitesh R. Sonani
+91-022-28800465/40164636 ( BoardLine )
+91-7738055558
Skype : Triuminfo.hitesh
Trium Info-Solutions Pvt. Ltd.
http://www.triuminfo.com
Nothing is impossible in this world. Even the word impossible says - " I ‘M possible"

Please consider the environment before you print this email

Disclaimer : This transmission may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by Trium Info-Solutions Pvt Ltd., its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you.

Hi Ana-

We are into IT software service industry since 1999 and have been serving from last 16 years, we have our registered office in UK and INDIA.

We have more than 80+ development team working with us.

Ocrdesk is product of Trium Infosolutions Ltd - UK

http://mca.gov.in/ select from top menu MCA server and from left view company data and insert TRIUM INFO AND SEARCH you will get TRIUM INFO SOLUTIONS PVT LTD

Thanks and Regards

---------------------------------------------------
Hitesh R. Sonani
+91-022-28800465/40164636 ( BoardLine )
+91-7738055558
Skype : Triuminfo.hitesh
Trium Info-Solutions Pvt. Ltd.
http://www.triuminfo.com
Nothing is impossible in this world. Even the word impossible says - " I ‘M possible"

Please consider the environment before you print this email

Disclaimer : This transmission may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by Trium Info-Solutions Pvt Ltd., its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you.

Hi Ana-

To provide you with discounted price, I want to know how many subcriber or agents do you want to use our site, and also do you have any expectation.

Thanks and Regards

---------------------------------------------------
Hitesh R. Sonani
+91-022-28800465/40164636 ( BoardLine )
+91-7738055558
Skype : Triuminfo.hitesh
Trium Info-Solutions Pvt. Ltd.
http://www.triuminfo.com
Nothing is impossible in this world. Even the word impossible says - " I ‘M possible"

Please consider the environment before you print this email

Disclaimer : This transmission may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by Trium Info-Solutions Pvt Ltd., its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you.

Hi-

My contact number is +917738055558 and Skype id: triuminfo.hitesh.

I already gave you my company information by providing government site to look my history.

Thanks and Regards

---------------------------------------------------
Hitesh R. Sonani
+91-022-28800465/40164636 ( BoardLine )
+91-7738055558
Skype : Triuminfo.hitesh
Trium Info-Solutions Pvt. Ltd.
http://www.triuminfo.com
Nothing is impossible in this world. Even the word impossible says - " I ‘M possible"

Please consider the environment before you print this email

Disclaimer : This transmission may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by Trium Info-Solutions Pvt Ltd., its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you.

Hi Ana-

Check this link below which plan are you looking for, after you select one plan and how many user plan do you want will send you discounted price for you.

http://ocrdesk.com/Pricing

Thanks and Regards

---------------------------------------------------
Hitesh R. Sonani
+91-022-28800465/40164636 ( BoardLine )
+91-7738055558
Skype : Triuminfo.hitesh
Trium Info-Solutions Pvt. Ltd.
http://www.triuminfo.com
Nothing is impossible in this world. Even the word impossible says - " I ‘M possible"

Please consider the environment before you print this email

Disclaimer : This transmission may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by Trium Info-Solutions Pvt Ltd., its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you.

Hi-

I can help you by not loosing you client in your inbox and every service request will be followed up well for better client support.

Thanks and Regards

---------------------------------------------------
Hitesh R. Sonani
+91-022-28800465/40164636 ( BoardLine )
+91-7738055558
Skype : Triuminfo.hitesh
Trium Info-Solutions Pvt. Ltd.
http://www.triuminfo.com
Nothing is impossible in this world. Even the word impossible says - " I ‘M possible"

Please consider the environment before you print this email

Disclaimer : This transmission may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by Trium Info-Solutions Pvt Ltd., its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you.

Stop fooling around and making fun of others.

Thanks and Regards