The colloquy of Jonathan Mejia

Someone forwarded a spammer's email to Spamnesty, which replied to the email, pretending to be a person called Jonathan Mejia and starting a conversation.

This is that conversation.


Spammer

  • Subject:
  • On: April 25, 2021, 7:13 a.m.

Subject: Thanks for your message regarding stargrunt.ca!
Sunday 04/25/2021

E-Mail Message

From: raveencard
Email: [email protected]

Message:

П о з д р а в л я е м ! В а м п о д а р о ч н ы й л о т е р е й н ы й б и л е т ! Ж е л а е м в а м п о б е д ы ! О т к р ы т ь б и л е т : www.tinyurl.com/yfmsvse2

.

Spamnesty

  • Subject: Re:
  • On: April 25, 2021, 7:36 a.m.

Hello,
Can you give me some more info about what you're offering? Specifically, how does it apply to our business? How can we use this?

Jonathan Mejia
CEO, MNesty, LLC

Spammer

  • Subject: Re: Full SEO Proposal with all the Activities!
  • On: June 16, 2021, 2:13 p.m.

Hi Jmejia, Want Top Rank on Google to increase your sales & Clients. Beat Your Competition. Contact Us Now. Just send me your Website URL keywords so we can provide a free analysis report with more Productive business ideas at a low cost. Thanks!!fred. From: fred [mailto: [email protected]] Sent: Friday, Jan 22, 2021, 3:24 PMTo: “[email protected]
Subject: Web & App Quotation Hi Sir/Ma'am, Hope you are doing well! I was wondering if you would be interested in getting the SEO done for your website. It can put you on the top of search results for keywords pertaining to your domain.As per experts, it is SEO that often is the difference between the success and the failure for a firm. With SEO you can market product/service locally, statewide, country wide or even globally.Do let me know if you are interested in hearing more about the same and I would be happy to discuss this in detail. Thanks & Regards,fred.Web Consultant

Spamnesty

  • Subject: Re: Full SEO Proposal with all the Activities!
  • On: June 16, 2021, 2:27 p.m.

Hello,
That is very helpful, thank you. Do you perhaps have some literature I could look at, or could you send me some more information about what exactly makes you unique?

Jonathan Mejia
CEO, MNesty, LLC

Spammer

  • Subject: To Jennifer, the Chief Executive Officer of MNESTY
  • On: June 21, 2021, 5:49 p.m.

Hi Jennifer,
 
Hope you are safe and secure during this pandemic situation of COVID-19. 
 
We are a Data Entry support company based in Bangladesh. We'd like to know if we'd be able to work for your company, for long-term (small or medium projects) with an offer of $6 per hour. And basically provide All types of Data Entry related Services you require.
 
Will you be Interested to trying us out for a free trial?
 
We have been working with a few other US clients helping them with their Property Listings, Sending emails to real estate agents, Sales records data entry, Insurance Data Entry,  Extraction of the data and many different types of Data entry Tasks.
 
We do have enough experience in Freight and Logistics Services data entry support services in US & Canada.

 
Warm Regards,
Mohibul Hoque Bhuiyan (Mark)
Operation Manager
http://urbackoffices.com/
Email: [email protected], [email protected]
Phone: 407-545-6044

 
Schedule a Meeting: https://meetings.hubspot.com/mohibul
 

Spamnesty

  • Subject: Re: To Jennifer, the Chief Executive Officer of MNESTY
  • On: June 22, 2021, 12:41 a.m.

Hello,
That is very helpful, thank you. Do you perhaps have some literature I could look at, or could you send me some more information about what exactly makes you unique?

Jonathan Mejia
CEO, MNesty, LLC

Spammer

  • Subject: Re: To Jonathan, the Chief Executive Officer of MNESTY
  • On: June 22, 2021, 2:52 a.m.

Hi Jonathan,

Thank you for your willingness to outsource your work and boost your company.

UrBackOffices, a USA based Virtual Assistant service Provider Company.
We are working for the global clients with an organized skilled team
from remote place by the support of Internet and modern technologies.
Our headquarter is in Florida which serves as a bridge between our
customers and agents. It has started its gigantic journey in 2014 and
reputedly working with various renowned American companies. Our every
service packages offer a high standard competitive hourly rate which
assists our clients to streamline their tasks and growing their
businesses.

UrBackOffices has played a vital role for small businesses and
entrepreneurs who don’t have enough space, equipment, funds or desire
to hire a full-time in house staff. Our services include Real Estate
Law Office Management, Life Settlement Services, Data Entry & Add
Posting, Customer Support (Live Chat) and Administrative Support.

Our experienced team members taking care of our client’s tasks; we
believe that customer satisfaction is the main aspect to survive in
the competitive world.

Our Services: http://urbackoffices.com/our-services/

Client Testimonials: http://urbackoffices.com/client-testimonials-reviews/

You must be interested to our free trial service.
Just send us your task instruction and it will be done in few moments.

or if you think to schedule a meeting with us, here is the link:
https://meetings.hubspot.com/mohibul
Direct Call: 407-545-6044

Warm Regards,
Mohibul Hoque Bhuiyan (Mark)
Operation Manager
http://urbackoffices.com/
Email: [email protected], [email protected]
Phone: 407-545-6044

Quoting Jonathan Mejia <[email protected]>:

> Hello,
> That is very helpful, thank you. Do you perhaps have some literature
> I could look at, or could you send me some more information about
> what exactly makes you unique?
>
> Jonathan Mejia
> CEO, MNesty, LLC
>
> On 21/06/2021 17:49 PM, wrote:
>>
>>
>>
>>
>>
>>
>>
>> Hi Jennifer,
>>  
>> Hope you are safe and secure during this pandemic situation of COVID-19. 
>>  
>> We are a Data Entry support company based in Bangladesh. We'd like
>> to know if we'd be able to work for your company, for long-term
>> (small or medium projects) with an offer of $6 per hour. And
>> basically provide All types of Data Entry related Services you
>> require.
>>  
>> Will you be Interested to trying us out for a free trial?
>>  
>> We have been working with a few other US clients helping them with
>> their Property Listings, Sending emails to real estate agents,
>> Sales records data entry, Insurance Data Entry,  Extraction of the
>> data and many different types of Data entry Tasks.
>>  
>> We do have enough experience in Freight and Logistics Services data
>> entry support services in US & Canada.
>>
>>
>>  
>> Warm Regards,
>> Mohibul Hoque Bhuiyan (Mark)
>> Operation Manager
>> http://urbackoffices.com/
>> Email: [email protected], [email protected]
>> Phone: 407-545-6044
>>
>>
>>  
>> Schedule a Meeting: https://meetings.hubspot.com/mohibul
>>  
>>
>>

.

Spamnesty

  • Subject: Re: To Jonathan, the Chief Executive Officer of MNESTY
  • On: June 22, 2021, 11:53 a.m.

Hello,
That is very interesting! Could you elaborate? Do you have any details online I could look at?

Jonathan Mejia
CEO, MNesty, LLC

Spammer

  • Subject: Re: To Jonathan, the Chief Executive Officer of MNESTY
  • On: June 22, 2021, 4:16 p.m.

You will find some Details here,

website: http://urbackoffices.com
Our Services: http://urbackoffices.com/our-services/
Client Testimonials: http://urbackoffices.com/client-testimonials-reviews/

Quoting Jonathan Mejia <[email protected]>:

> Hello,
> That is very interesting! Could you elaborate? Do you have any
> details online I could look at?
>
> Jonathan Mejia
> CEO, MNesty, LLC
>
> On 22/06/2021 02:52 AM, wrote:
>>
>>
>> Hi Jonathan,
>>
>> Thank you for your willingness to outsource your work and boost
>> your company.
>>
>>
>> UrBackOffices, a USA based Virtual Assistant service Provider Company.
>> We are working for the global clients with an organized skilled team
>> from remote place by the support of Internet and modern technologies.
>> Our headquarter is in Florida which serves as a bridge between our
>> customers and agents. It has started its gigantic journey in 2014 and
>> reputedly working with various renowned American companies. Our every
>> service packages offer a high standard competitive hourly rate which
>> assists our clients to streamline their tasks and growing their
>> businesses.
>>
>>
>> UrBackOffices has played a vital role for small businesses and
>> entrepreneurs who don’t have enough space, equipment, funds or desire
>> to hire a full-time in house staff. Our services include Real Estate
>> Law Office Management, Life Settlement Services, Data Entry & Add
>> Posting, Customer Support (Live Chat) and Administrative Support.
>>
>> Our experienced team members taking care of our client’s tasks; we
>> believe that customer satisfaction is the main aspect to survive in
>> the competitive world.
>>
>>
>>
>> Our Services: http://urbackoffices.com/our-services/
>>
>> Client Testimonials: http://urbackoffices.com/client-testimonials-reviews/
>>
>>
>>
>> You must be interested to our free trial service.
>> Just send us your task instruction and it will be done in few moments.
>>
>>
>> or if you think to schedule a meeting with us, here is the link:
>> https://meetings.hubspot.com/mohibul
>> Direct Call: 407-545-6044
>>
>>
>> Warm Regards,
>> Mohibul Hoque Bhuiyan (Mark)
>> Operation Manager
>> http://urbackoffices.com/
>> Email: [email protected], [email protected]
>> Phone: 407-545-6044
>>
>>
>>
>> Quoting Jonathan Mejia <[email protected]>:
>>
>> > Hello,
>> > That is very helpful, thank you. Do you perhaps have some literature
>> > I could look at, or could you send me some more information about
>> > what exactly makes you unique?
>> >
>> > Jonathan Mejia
>> > CEO, MNesty, LLC
>> >
>> > On 21/06/2021 17:49 PM, wrote:
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >> Hi Jennifer,
>> >>  
>> >> Hope you are safe and secure during this pandemic situation of COVID-19. 
>> >>  
>> >> We are a Data Entry support company based in Bangladesh. We'd like
>> >> to know if we'd be able to work for your company, for long-term
>> >> (small or medium projects) with an offer of $6 per hour. And
>> >> basically provide All types of Data Entry related Services you
>> >> require.
>> >>  
>> >> Will you be Interested to trying us out for a free trial?
>> >>  
>> >> We have been working with a few other US clients helping them with
>> >> their Property Listings, Sending emails to real estate agents,
>> >> Sales records data entry, Insurance Data Entry,  Extraction of the
>> >> data and many different types of Data entry Tasks.
>> >>  
>> >> We do have enough experience in Freight and Logistics Services data
>> >> entry support services in US & Canada.
>> >>
>> >>
>> >>  
>> >> Warm Regards,
>> >> Mohibul Hoque Bhuiyan (Mark)
>> >> Operation Manager
>> >> http://urbackoffices.com/
>> >> Email: [email protected], [email protected]
>> >> Phone: 407-545-6044
>> >>
>> >>
>> >>  
>> >> Schedule a Meeting: https://meetings.hubspot.com/mohibul
>> >>  
>> >>
>> >>
>>
>>
>>
>>
>> .

.

Spammer

  • Subject: 2021 Suites Available
  • On: June 28, 2021, 3:26 p.m.

Hey Jennifer,
 
Blake here with Mercedes-Benz Stadium in Atlanta. Trust you and your family are doing well.
 
Since our stadium is now open at full capacity, we are in the process of reserving suites (16 and 22-person) for our major events this year and wanted to see if you or your company had any interest.
I have included a list of upcoming events below along with suite pricing:
 

Aug. 13th Falcons vs Titans Preseason: $4,000-$6,000
Sept. 12th Falcons vs Eagles (Season Opener): $15,000-$20,000
Sept. 4th Alabama vs Miami: $25,000 - $30,000
Sept. 6th Louisville vs Ole Miss: $7,500 - $12,500
Sept. 25th Georgia Tech vs UNC: $6,000 - $12,000
 
If you are interested in a particular event above, please let me know and I can send you specific suite options and answer any questions.
 
BLAKE WIGGINS

Premium Sales Manager
Mercedes-Benz Stadium
Office:
470.341.3424 Cell:
828.735.3052

 
 

Spamnesty

  • Subject: Re: 2021 Suites Available
  • On: June 28, 2021, 10:24 p.m.

Hello,
That is very helpful, thank you. Do you perhaps have some literature I could look at, or could you send me some more information about what exactly makes you unique?

Jonathan Mejia
CEO, MNesty, LLC

Spammer

  • Subject: Still don't have a single point of access to all your data? Starburst is here to help.
  • On: June 29, 2021, 8:52 p.m.

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Spamnesty

  • Subject: Re: Still don't have a single point of access to all your data? Starburst is here to help.
  • On: June 29, 2021, 11:15 p.m.

Hello,
I talked to my colleagues about this but they seemed to have some apprehensions; namely, they're worried that the offer isn't fleshed out enough. Would you be able to go into more detail about exactly how this would be structured?

Jonathan Mejia
CEO, MNesty, LLC

Spammer

  • Subject: Top tips on how to staff and support a smaller customer service team
  • On: July 13, 2021, 10:03 p.m.

Zendesk

[[Blog post]] What questions should your team be asking?

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌



‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

7 Questions to Scale Your Support Team

Hey Jennifer


As a small-to-mid-sized business, it can be hard to know when to scale your team or add new systems to your tech stack. Both options can result in time wasted, missed requests, and lost income if not done thoughtfully which is why we put together our top Q&A on how to staff and support a small customer service team.

At Zendesk, we know how important it is to keep your customers happy. With more than 116K satisfied customers, Zendesk sets the standard for customer service. As a service-first CRM company, we provide a complete support & sales solution that enables small and mid-sized businesses to deliver the best possible experiences for customers and employees alike.

For
more tips and tricks on how and when to ramp-up your customer service, check out this blog post.

Show me the tips

989 Market St., San Francisco, CA 94103

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Spamnesty

  • Subject: Re: Top tips on how to staff and support a smaller customer service team
  • On: July 13, 2021, 11:04 p.m.

Hello,
can you give me an example of this? I would like to know roughly what it looks like.

Jonathan Mejia
CEO, MNesty, LLC

Spammer

  • Subject: Increasing your ROI by 360% through customer service
  • On: July 20, 2021, 4:08 p.m.

Zendesk

Improving CX can help you engage with 3.3X as many customers
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Build Smarter, Reach Farther

Creating great customer experiences doesn’t have to come with a high price or a large support staff. With Zendesk, a complete sales and solution provider, you can make sure your customers get the support they need, quickly and easily. We understand how important it is to keep your customers happy and make every interaction a positive one. After all, we are in the business of customer service.

The Zendesk approach, means:

Bringing together data from all parts of your business—including inventory, billing, purchase history, and preferences—to help you make the right decisions for your businesses

Seamless support to your customers—and a completely branded experience on every channel
Allowing your agents to focus on the things that matter—meaningful connections with your customers
ROI that packs a punch—Zendesk customers see a 360% total return on investment, according to Forrester research


Check out what Zendesk approach could mean for your small business.

Learn more

989 Market St., San Francisco, CA 94103

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Spamnesty

  • Subject: Re: Increasing your ROI by 360% through customer service
  • On: July 21, 2021, 3:16 a.m.

Hello,
That is reasonable, but do you think you can go into more detail about your main product? What is it about, exactly? Does it resemble https://photricity.com/flw/ajax/?

Jonathan Mejia
CEO, MNesty, LLC

Spammer

  • Subject: Raddish Kids customer story
  • On: July 27, 2021, 4:05 p.m.

Zendesk

Service that is intuitive, easy to use, and hard to outgrow

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌



‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Easy to use and Hard to outgrow

At
Zendesk, we believe in creating meaningful customer experiences without creating more problems for your customers or your business. As champions of customer service, we provide complete support & sales solutions that enable small and mid-sized businesses to deliver the best possible experiences for customers and employees alike.

Companies
like Raddish Kids, an experiential subscription kit focused on teaching the culinary arts to kids, are using Zendesk to make powerful decisions about their business.

Intuitive
and easy to use - allowed for simple onboarding of new agents (even as their team quickly grew by over 40%)

Data - Zendesk helps the CX team stay aligned with its goals but also to make key decisions
Bottom line impact - conversion rates have improved by 50% since implementation

Hear it from Raddish Kids

989 Market St., San Francisco, CA 94103

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Spamnesty

  • Subject: Re: Raddish Kids customer story
  • On: July 27, 2021, 4:46 p.m.

Hello,
That is very interesting! Could you elaborate? Do you have any details online I could look at?

Jonathan Mejia
CEO, MNesty, LLC

Spammer

  • Subject: Setting MNESTY up for success this summer
  • On: July 29, 2021, 9:12 p.m.

Making your team 40% faster in less time than it takes to fire up a BBQ
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Hi Jennifer,


Hope you are having a good start to your summer! With a Zendesk solution, MNESTY could respond to your customers 40% faster and more effectively. Plus, you could be up and running in one day.

I’m Ethan, an expert in customer satisfaction with Zendesk. I’d love to share some customer success stories of companies who’ve made the switch to Zendesk and the business benefits they’ve experienced as a result.


Let’s find a time next week to talk through how to make your team 40% more effective with their time. What day works best for you?

Ethan


989 Market St., San Francisco, CA 94103

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Spamnesty

  • Subject: Re: Setting MNESTY up for success this summer
  • On: July 30, 2021, 1:48 a.m.

Hello,
I talked to my colleagues about this but they seemed to have some apprehensions; namely, they're worried that the offer isn't fleshed out enough. Would you be able to go into more detail about exactly how this would be structured?

Jonathan Mejia
CEO, MNesty, LLC

Spammer

  • Subject: Improving customer support for MNESTY
  • On: Aug. 4, 2021, 6:46 p.m.

How do you know when you need to add more support channels?
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‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Hi Jennifer,


I'm Ethan, an Account Executive at Zendesk, and we partner with companies to provide complete sales and support management solutions.


I wanted to make sure you had a chance to check out this blog post and circle back to any questions you might have about how a new customer support solution can help your team save money and time in the long run.

Many of my customers found this blog post helpful in answering questions like:
How do you know when you need a customer service software solution?
What’s the best way to categorize incoming requests?
Should your agents be generalists, or should they specialize?
How do you know when you need to add more support channels?

What day works best for you to walk through what these questions mean to your business?


Looking forward to talking with you!


Ethan


989 Market St., San Francisco, CA 94103

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Spamnesty

  • Subject: Re: Improving customer support for MNESTY
  • On: Aug. 4, 2021, 8:32 p.m.

Hey there,
Could you tell me where you are located? Also, could you tell me more about your offer?

Jonathan Mejia
CEO, MNesty, LLC

Spammer

  • Subject: A customized retention strategy for MNESTY
  • On: Aug. 10, 2021, 6:49 p.m.

Your personalized solution
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‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Hi Jennifer,


For over 50% of customers, it only takes one bad customer service interaction to switch to a competitor. For small businesses, excellent customer service is no longer an added benefit, it is crucial to retaining your customer base.

Over 116K companies, like MNESTY, are using Zendesk to provide meaningful experiences for their customers with limited resources. I’m Ethan, a CX solution expert, and I help companies retain and grow their customer base through meaningful relationships.


What does your current support system look like?

Let’s pick a time this week to talk through what a Zendesk solution would look like for your team.

Ethan


989 Market St., San Francisco, CA 94103

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Spamnesty

  • Subject: Re: A customized retention strategy for MNESTY
  • On: Aug. 10, 2021, 10:41 p.m.

Hello,
can you give me an example of this? I would like to know roughly what it looks like.

Jonathan Mejia
CEO, MNesty, LLC

Spammer

  • Subject: Making MNESTY 3X more efficient
  • On: Aug. 17, 2021, 5:14 p.m.

Using CX to drive results
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‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Hi Jennifer,


Small-to-midsize businesses, like MNESTY, engage with 3.3X as many customers with a Zendesk support solution without adding additional headcount

I’m Ethan, a Zendesk for small business advisor, and I help companies just like yours make impressive improvements in customer experience.


How would your team benefit from increasing their productivity 3X?

Thank you!

Ethan


989 Market St., San Francisco, CA 94103

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Spamnesty

  • Subject: Re: Making MNESTY 3X more efficient
  • On: Aug. 17, 2021, 8:28 p.m.

Hello,
I am a bit busy now, but I am definitely interested. When can we talk?

Jonathan Mejia
CEO, MNesty, LLC

Spammer

  • Subject: 75% of customers spend more from companies who invest in CX
  • On: Aug. 24, 2021, 5:04 p.m.

Increasing the bottom line for your company just got easier
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Hi Jennifer,


With 75% of customers wilIing to spend more to buy from a company that offers good CX, investing in a quality customer support software makes more sense than ever.

For a small-to-mid-sized business, each sale is that much more important. I’m Ethan and I help SMBs just like yours optimize their customer experience and increase customer satisfaction while keeping the business cost low.


What would it mean for MNESTY to have 75% of customers spend more?

Let’s pick a time this week to talk through what a Zendesk solution looks like for your team.

Looking forward to connecting with you!

Ethan


989 Market St., San Francisco, CA 94103

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Spamnesty

  • Subject: Re: 75% of customers spend more from companies who invest in CX
  • On: Aug. 24, 2021, 11:41 p.m.

Hello,
Can you give me some more info about what you're offering? Specifically, how does it apply to our business? How can we use this?

Jonathan Mejia
CEO, MNesty, LLC

Spammer

  • Subject: A special offer for MNESTY
  • On: Aug. 31, 2021, 10:15 p.m.

follow-up on your offer
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Hi Jennifer,


I wanted to follow-up to be sure you're aware we’re offering some special promotions and discounts for the month of September.

At Zendesk, a complete sales and customer support provider, we believe that providing top notch customer service shouldn’t come with complicated processes for your business. From day one, you’ll be able to increase agent productivity while working seamlessly across a powerful yet easy-to-use set of tools.

Let me know if you're interested in discussing this further and we can walk through the best options for your team.


Ethan


989 Market St., San Francisco, CA 94103

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Spamnesty

  • Subject: Re: A special offer for MNESTY
  • On: Sept. 1, 2021, 7:31 a.m.

Hello,
Thank you for your email! However, I don't know if this will fit in our budget. Is there anything better you could do?

Jonathan Mejia
CEO, MNesty, LLC

Spammer

  • Subject: MNESTY: support offer included
  • On: Sept. 7, 2021, 5:07 p.m.

Estimated improvement: 5X efficiency

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‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Hi Jennifer,


How would your company benefit from increasing efficiency by 5X?


Companies that adopt Zendesk, a complete sales and support solution, not only respond to 5X as many support tickets without hiring additional headcount, but they also gain powerful insights that allow them to improve their product offerings.

The Zendesk Support Suite provides a complete customer service solution that is built to deliver the best possible experiences for customers and employees alike.

To get started immediately, you can start a 14-day free trial here and be up-and-running in no time.

If you want a more in-depth look into how Zendesk can fit your specific needs, I am happy to be a resource for you! What would be the ideal way to get you set up?


Let me know if I can answer any questions on what an upgraded solution would look like for your team!


Ethan



989 Market St., San Francisco, CA 94103

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| Manage Preferences
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Spamnesty

  • Subject: Re: MNESTY: support offer included
  • On: Sept. 7, 2021, 5:22 p.m.

Hello,
That is very interesting! Could you elaborate? Do you have any details online I could look at?

Jonathan Mejia
CEO, MNesty, LLC

Spammer

  • Subject: Upcoming Events at Mercedes-Benz Stadium - SEC Championship, Concerts & More
  • On: Sept. 23, 2021, 1:44 p.m.

Good morning Jennifer –
Mercedes-Benz Stadium here in Atlanta is operating on all cylinders with a full slate of events in Q3 and Q4 (and beyond).  Given your presence in Tennessee, I wanted to pass along our upcoming
schedule and gauge your interest in our suite options.  See below:
 

Atlanta Falcons – suites starting at $10,000 (Pats, Bucs SOLD OUT)
Atlanta United – suites starting at $5,500
ATLive Concert Series: Metallica (11/6) – suites starting at $5,000
The Rolling Stones (11/11) – suites starting at $12,000 (nearly SOLD OUT)
SEC Championship (12/4) – suites starting at $40,000 (nearly SOLD OUT)
Kenny Chesney (5/21/2022) – suites starting at $7,000
Elton John (9/22/2022) – suites starting at $10,000 (nearly SOLD OUT)

 
Our standard sizes are 16 and 22-person suites. Are you interested in getting additional details for one of the events above?
 
All the Best,
Michael
Michael Brown

Premium Sales Manager

AMB Sports + Entertainment

Office: 470.341.3385  

Web:
AtlantaFalcons.com  MercedesBenzStadium.com

Twitter:
@MBStadium

 

Spamnesty

  • Subject: Re: Upcoming Events at Mercedes-Benz Stadium - SEC Championship, Concerts & More
  • On: Sept. 23, 2021, 10:01 p.m.

Hi,
Great, thanks. Could we have a short call to discuss the specifics? What are your contact details? Also, what is your pricing model like?

Jonathan Mejia
CEO, MNesty, LLC

Spammer

  • Subject: Tactical guidance to save your team 3,000 hours
  • On: Oct. 12, 2021, 10:04 p.m.

Zendesk

How top performers were able to reduce resolution time by 51%
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‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Hi Jennifer


As a customer service company, there is one thing we know: Good support experiences have become critical drivers of customer loyalty and spend.


At Zendesk, a complete support & sales solutions provider, we believe in creating meaningful customer experiences without creating more problems for your customers or your business. In fact, over one third of our small businesses customers actually got 51% faster at solving customer issues over the last year - even with a 61% spike in customer engagement.

This blog post breaks down:

Top trends on how small-to-midsize businesses maneuvered through customer service ticket spikes
How top performers were able to reduce resolution time by 51% (saving their team over 230 mins per interaction)
Tactical guidance on how to structure your support team for faster response times
What small efficiency gains are making the biggest difference

Learn more

989 Market St., San Francisco, CA 94103

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Spamnesty

  • Subject: Re: Tactical guidance to save your team 3,000 hours
  • On: Oct. 13, 2021, 6:15 a.m.

Hi,
Sounds great, how can we proceed? We're interested in getting started pretty much immediately, as we could use this.

Jonathan Mejia
CEO, MNesty, LLC

Spammer

  • Subject: Your roadmap to a faster response time
  • On: Oct. 19, 2021, 4:17 p.m.

Zendesk

Take the next step for your team
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Hi Jennifer


A small-to-midsize business’ ability to respond to changing conditions quickly and turn change into opportunities is crucial to its success. Over 116K small business customers trust Zendesk for their support & sales needs, to help them navigate changes in the marketplace with ease.


This agility playbook, which includes original data sourced from nearly 4,000 customer service business leaders, provides actionable insights tailored to the needs of a small business. We break down how you can:

Make it easier to hear what your customers are saying
Design teams to stay productive through changes
Create flexible technology that supports your small team’s big goals

Download the report

989 Market St., San Francisco, CA 94103

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Spamnesty

  • Subject: Re: Your roadmap to a faster response time
  • On: Oct. 20, 2021, 2:37 a.m.

Hello,
That is reasonable, but do you think you can go into more detail about your main product? What is it about, exactly? Does it resemble https://photricity.com/flw/ajax/?

Jonathan Mejia
CEO, MNesty, LLC

Spammer

  • Subject: Re: :If you are interested, so please share me your requirement.
  • On: Oct. 22, 2021, 9:16 a.m.

Hello Jmejia, Greetings! Do you have a Business idea or concept to be turned to reality or any of the following needs -An App(Application) to be madeAn Apps product (Web, Android & ios all integrated together as a product) to be made An existing app needing changes or scaling or customizationsIf you need any kind of Mobile Apps to be made We would like to be your technology solutions/services partner. We provide affordable high quality services. WHY ARE WE THE BEST CHOICE?- Started in 2011, successfully done over 500+ Apps.- We are a prominent Software outsourcing destination for last 8 years. - Got 5 Star Ratings from clients more than 500+ times.-- We are the world’s top mobile Apps agency according to Top developers, Appfutura, Clutch & others- We do all kinds of Apps & products i.e. of every business domain you have thought of. - 300+ team members working with the most advanced technologies in the mobility arena- Excellent English Speaking Prime Technical Contacts & business team. We use the following Web & Mobile Technologies in creating the apps of the future:Web backend      PHP all Frameworks  & JS( Javascript) all frameworks as per the Apps product need Mobile.Android – Native Apps compatible with All Android Phones & Tablets                ios – Native Apps compatible with iphones, ipadKindly reply to this email with your Business requirements & Contact information so that we can analyze & let you know the overall cost estimates & the process to get your idea to business success. Regards,RonikaToniBusiness development manager  

Spamnesty

  • Subject: Re: :If you are interested, so please share me your requirement.
  • On: Oct. 22, 2021, 2:55 p.m.

Hello,
I am a bit busy now, but I am definitely interested. When can we talk?

Jonathan Mejia
CEO, MNesty, LLC

Spammer

  • Subject: Improving resolution time by 52%
  • On: Oct. 26, 2021, 4:05 p.m.

Zendesk

The right resources for your support journey
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Make your next move 

Hey Jennifer


Navigating the path to success as a small-to-midsize business is a journey—and requires the right resources. At Zendesk, a complete sales & solution provider, it is our job to give your team everything they need to deliver the best possible experiences to your customers, without creating complicated systems for your agents.


We partnered with analyst firm, ESG, and surveyed 3,250 customer service leaders to bring you the State of CX Maturity 2021. Long story short, CX Champions invest in three main areas—service excellence, agent experience, and business operations. Here’s why:


Champions are 18.3x more likely to outperform satisfaction goals
80% of CX Champions see their customer service team as a profit center
Champions have a 52% faster total resolution time

Download the report

989 Market St., San Francisco, CA 94103

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Spammer

  • Subject: Follow-up
  • On: Oct. 26, 2021, 8 p.m.

Hi Jennifer,
Hope you are well. We are checking to see if you have some time available this week to schedule a call.

Thanks.

Regards,
Mohibul Hoque (Mark)Operation Manager

House 38, Road 1/A Housing EstateMoulvibazar Road, Sreemangal,Moulvibazar. Sylhet.
Customer Service: +1(407)5456044Web: www.urbackoffices.com