The colloquy of Kathy Burnett

Someone forwarded a spammer's email to Spamnesty, which replied to the email, pretending to be a person called Kathy Burnett and starting a conversation.

This is that conversation.


Spammer

  • Subject: Security Alert: Unusual Debit Card Activity Detected
  • On: July 15, 2020, 4:11 p.m.

Bank of America - Banking, Credit Cards, Home Loans and Auto Loans Be A Great Product Leader (Amplify, Oct 2019) Be a Great Product Leader Adam Nash, VP of Product & Growth, @Dropbox, @adamnash "There's a thin line between being a hero and being a memory." World Class Product . This all started with a conversation I had with Reid Hoffman in 2007. . Most people start or join new companies because they think "we can do better this time." They come to build a company. . These are the top lessons I've personally gained over the past two decades about product management for modern consumer software. Prioritization: Three Buckets . Metrics Movers These pay the bills. In the end, software that doesn't justify itself will lose the ability to fund itself. . Customer Requests If you don't listen to customers, they will lose faith and eventually hate you. . Delight If you don't delight customers, you won't inspire passion and loyalty in your users. It's About the Whole Product . Can't we find features that have all three? No. . Metrics movers are rarely requested or delightful. . Customer requests rarely move metrics or delight people. . Delight features rarely move metrics & by definition, are not requested. . Great products, however, combine all three. Find the Heat . There are two ways to boost engagement: lower friction or increasing desire. . Software teams love to focus on the first, and rarely dive into the second. . Exceptional experiences depend on capturing the real nuances of human interaction. Don't Be Afraid to Talk About Emotion . Heat is a placeholder term for emotions that drive action, both positive and negative. Emotion. Passion. Desire. . What strong emotions drive the actions in your products? . Look for "Magic Moments." Simple is Hard . It's true in design, metrics, prioritization, and strategy. . We all fear the fate of Microsoft Office. . What's the one thing you want the user to do? . What's the job your customers are hiring you to do? . The great gift of mobile-first design. Einstein's Razor . Make things as simple as possible, but not simpler. Dropbox Spaces . Dropbox Spaces is the evolution of the shared folder, an experience that brings the "smart workspace" to life Dropbox Spaces . Dropbox users value the simplicity of the service Dropbox Spaces . Spaces allows Dropbox to bring new features to the foreground, revealed elegantly when users add metadata to a folder . Software teams tend to focus extensively on their users. . They spend increasingly little time on people who don't use their products. Obsess About Your Non-Users . You have more non-users than users. . Your brand is often determined by the way your product touches non-users. Growth Comes from Your Non-Users . Common Product Questions: . Should we build this? . When should we build this? . How should should we build this? Solve the Product Maze Backwards . Teams will debate "should" when the question really is "when." . Thinking backwards from the future helps. . Visualize success in five years. If you have the feature at that point, you are just debating when. . Debating when is critical, but it tends to be a more objective discussion than "if." Think Backwards from the Future Know Your Superpower . Software is a team sport. . Each function brings something critical & deserves respect. . Every function has a superpower when it comes to decisions. . Product - the power to frame the discussion w/ strategy & metrics. . Design - the power of visualization of possible choices. . Engineering - the power to show what is possible. . These powers require hard work & specialization. Final Thoughts We can be our own harshest critics. Products are never done. Behavior matters. Values matter. We are always learning, and our customers are always changing. Be a Great Product Leader "Fate rarely calls upon us at a moment of our choosing."

Spamnesty

  • Subject: Re: Security Alert: Unusual Debit Card Activity Detected
  • On: July 15, 2020, 4:12 p.m.

Hello,
That is very helpful, thank you. Do you perhaps have some literature I could look at, or could you send me some more information about what exactly makes you unique?

Kathy Burnett
CEO, MNesty, LLC

Spammer

  • Subject: Are you looking for remote developer?
  • On: July 31, 2020, 3:13 p.m.

Hi Sir,Hope you are doing well, We are a Business Consulting and Custom App & Software Development Company.

We have a team of the experienced developers with goods hands-on the Python, Java, Node.Js, Angular, DevOps, Vue.js, React, Native, .NET, JavaScript, API, UI/UX Design and much more technology. We provide our dedicated Developer who will work for you remotely 8 hrs a day and will always be available for communication via Skype, JIRA, Slack, email & phone call, etc.  Our Work: https://www.acropolisinfotech.com/portfolio/  If you are interested, then please share your availability so we can discuss this potential opportunity over a phone call or zoom meeting.

We are ready for a technical interview or a small test/task for free to prove our expertise. I’m sincerely looking forward to hearing from you. Regards,KuntiBusiness Development,www.acropolisinfotech.com 

Spamnesty

  • Subject: Re: Are you looking for remote developer?
  • On: July 31, 2020, 6:46 p.m.

Hello,
Thank you for your email! However, I don't know if this will fit in our budget. Is there anything better you could do?

Kathy Burnett
CEO, MNesty, LLC

Spammer

  • Subject: RE: Are you looking for remote developer?
  • On: Aug. 6, 2020, 5:01 p.m.

Hi Kathy,
I noted your thoughts. To get clarifications with proper balance, I have =
few questions as-
What are your expectation on features, work flow, functionalities?
What will the time frame to get developed?
How many resources will be deployed to get ready that?

These are few questions. As I will get your response then i will put =
more question to facilitate further. The best way will be a call on =
Skype/Zoom/ Whatsapp to understand at both ends.

Best,
Kunti

-----Original Message-----
From: Kathy Burnett <[email protected]>=20
Sent: 04 August 2020 00:17
To: [email protected]
Subject: Re: Are you looking for remote developer?

Hello,
Thank you for your email! However, I don't know if this will fit in our =
budget. Is there anything better you could do?

Kathy Burnett
CEO, MNesty, LLC

On 31/07/2020 15:13 PM, wrote:
> Hi Sir,Hope you are doing well, We are a Business Consulting and =
Custom App & Software Development Company.
>=20
> We have a team of the experienced developers with goods hands-on the =
Python, Java, Node.Js, Angular, DevOps, Vue.js, React, Native, .NET, =
JavaScript, API, UI/UX Design and much more technology. We provide our =
dedicated Developer who will work for you remotely 8 hrs a day and will =
always be available for communication via Skype, JIRA, Slack, email & =
phone call, etc. Our Work: https://www.acropolisinfotech.com/portfolio/ =
If you are interested, then please share your availability so we can =
discuss this potential opportunity over a phone call or zoom meeting.
>=20
> We are ready for a technical interview or a small test/task for free =
to prove our expertise. I=E2=80=99m sincerely looking forward to hearing =
from you. Regards,KuntiBusiness Development,www.acropolisinfotech.com=20

.

Spamnesty

  • Subject: Re: RE: Are you looking for remote developer?
  • On: Aug. 7, 2020, 4:56 a.m.

Hello,
Thank you for your email! However, I don't know if this will fit in our budget. Is there anything better you could do?

Kathy Burnett
CEO, MNesty, LLC

Spammer

  • Subject: Experienced Web Development?
  • On: Aug. 10, 2020, 10:46 a.m.

Hey [email protected],
Hope you doing well
I am meghna
mehta  – an expert Word
Press – woo commerce developer based in India with more than 9+ years
experiences with PHP, HTML, CSS, JavaScript, MySQL, Word Press theme, Word
Press Plug-in, Customize themes with clean code.<!–more–>
We are able to do any kind of remote job for Website
Development, Template Designs, Development and Customization, Modification,
Blog Development, Portal Development & Website Maintenance.
We also offer SEO, SMO, PPC, Content marketing, Face book
Marketing, LinkedIn Marketing, Brand Reputation Management and App Development.
Please share us your exact requirement so that I would be happy to send you Pricing
and time line. Thank you for your consideration.
Best Regards,
meghna mehta
 

Spamnesty

  • Subject: Re: Experienced Web Development?
  • On: Aug. 10, 2020, 2:38 p.m.

Hello,
that sounds impressive! I am excited to hear more about your company. Can you help me with some references, completed projects, partners, etc.?

Kathy Burnett
CEO, MNesty, LLC

Spammer

  • Subject: Get Traffic To Your Website !!
  • On: Sept. 26, 2020, 6:36 a.m.

Hello,
I am a Marketing
Manager.
We have a “SEO
Discount offer” going for the following package: -
Monthly Task and
responsibilities: - Package For 15 Keywords:-
1.       1
Press Release writing (350+ words)
2.       2
Press Release Distributions (2 Unique Press Release Written and Submitted)
3.       20
Manually Directory Submissions
4.       20
Search Engine Submissions
5.       3
Unique Article writing (400+ words)
6.       30
Social Book marking Submissions
7.       4
Article Submissions (4 Unique Articles Written and Submitted)
8.       5
Forum postings
9.       5
Web2.0/Blog postings (Using pre-written articles)
10.   Alt
tag changes suggestions
11.   Anchor
text optimization
12.   Competitor
Analysis
13.   Fortnightly
Full Detailed SEO Work Report in Excel
14.   Fortnightly
Ranking Report
15.   Google
analytics setup
16.   Google
webmaster setup
17.   HTML
Site Map
18.   Keywords
Mapping
19.   Keywords
research1
20.   Meta
tags changes suggestions
21.   New
pages suggestions
22.   Title
Tag changes suggestions
23.   XML
site map setup
We use only white hat
SEO techniques for each website: -
If you would like more
details about our SEO Package Discount offer or would like to ask me anything
regarding this matter then feel free to write me an email.
Please let us know in
case you are interested.
Thanks
 

Spamnesty

  • Subject: Re: Get Traffic To Your Website !!
  • On: Sept. 26, 2020, 6:13 p.m.

Hi,
that sounds impressive! I am excited to hear more about your company. Can you help me with some references, completed projects, partners, etc.?

Kathy Burnett
CEO, MNesty, LLC

Spammer

  • Subject: [Urgente!] Sono stato con te oggi con i miei pensieri. Spero che tutto vada bene per te.
  • On: Sept. 28, 2020, 11:03 a.m.

https://bit.ly/2FJvsBl

Calorosamente,tasunka

.

Spamnesty

  • Subject: Re: [Urgente!] Sono stato con te oggi con i miei pensieri. Spero che tutto vada bene per te.
  • On: Sept. 28, 2020, 11:34 a.m.

Hi,
Sounds great, how can we proceed? We're interested in getting started pretty much immediately, as we could use this.

Kathy Burnett
CEO, MNesty, LLC

Spammer

  • Subject: RE : Build a responsive Website!!
  • On: Oct. 10, 2020, 11:49 a.m.


Hello, We are an Indian based Internet marketing firm with over 15 years old of experience and offer Website Design, Web Development, SEO, SMO, and PPC at affordable packages. Our services at a glance: - 1. Website development (Custom Website Development, PHP Development, Ajax Programming, etc.) 2. Website designing (HTML designing, corporate website design, PSD to XHTML/HTML, LOGO etc.) 3. Open source customization/ CMS (Joomla, Drupal, Word press, etc.) 4. Ecommerce website development (Magento, OS Commerce, Zen Cart integration etc.) 5. Web Programming Services (PHP MySQL Development, PHP Frameworks, JavaScript Frameworks etc.) 6. Mobile app development (All Type Mobile Application) Do let me know if you are willing to discuss a possible redesigning/redevelopment of your website or designing new website. If you are interested, please share your requirement then I can send you all requested details like company information and an affordable quotation with the best offer. I look forward to your reply.  Thanks & Regards  Business Developer (India)    

Spamnesty

  • Subject: Re: RE : Build a responsive Website!!
  • On: Oct. 10, 2020, 1:08 p.m.

Hello,
I am a bit busy now, but I am definitely interested. When can we talk?

Kathy Burnett
CEO, MNesty, LLC

Spammer

  • Subject: RE : Increase Your Business! (Google Ranking)
  • On: Oct. 12, 2020, 4:39 a.m.

Hello,Hope you are doing well, We are Best Indian Digital Marketing Company having 200+ professional employees who have 10 years experienced in IT Services.  However, you want we can help your Top page ranking for all search engines Like Google Yahoo and Bing if you give us permission.  We are the best SEO service provider in Optimization in every area.  We also offer the most competitive rates for this service. If you are interested in our SEO service please share us your requirement details with keywords and contact details, we will be happy to send you our SEO Packages and price list according to your keywords and needs. Thanks & RegardsBusiness Developer   

Spamnesty

  • Subject: Re: RE : Increase Your Business! (Google Ranking)
  • On: Oct. 12, 2020, 9:26 a.m.

Hello,
can you give me an example of this? I would like to know roughly what it looks like.

Kathy Burnett
CEO, MNesty, LLC

Spammer

  • Subject: RE : Business Solutions as per your Need!
  • On: Oct. 13, 2020, 12:10 p.m.


Hello,I am Business Developer, I work with experienced IT professionals who are into:We are an Indian based wed design agency having expertise in below services.Mobile App Development (iOS, Android)Graphic Design & Digital MarketingWebsite Design & DevelopmentE-Commerce SolutionsIf you are interested, please share us your requirement then I can send you all the requested details like, company information and an affordable quotation with the best offer.Thanks & RegardsBusiness Development (India) 

Spamnesty

  • Subject: Re: RE : Business Solutions as per your Need!
  • On: Oct. 13, 2020, 9:23 p.m.

Hello,
can you give me an example of this? I would like to know roughly what it looks like.

Kathy Burnett
CEO, MNesty, LLC

Spammer

  • Subject: RE : Mobile Apps Development!
  • On: Oct. 14, 2020, 6:13 a.m.

Hello,Greeting of the day!As a Business Owner, would you be interested in Building Mobile Apps (Android/ iOS/ Hybrid/ Native) for your Business site I develop low-cost mobile applications for global enterprises that help them grow their business.What kind of App do you want to create or develop?A. Food Ordering & Delivery Mobile AppsB.  Fitness & Health industry related Mobile AppsC.  Online Taxi Booking & School Bus & Vehicle Tracking Mobile AppsD.  Educational Mobile & Online Education AppsE.  Online Shopping & Shopping Cart Management Mobile AppsF.  Pharmacy & Healthcare Mobile AppsG.  Fashion & Lifestyle Mobile AppsH.  Doctor Appointment Booking AppsI. Restaurant, Mall Parking, & Delivery Management Apps, and many more….Any chance you’d be interested in anyone? It will be great if you can share your business requirements for Mobile Apps so that we can suggest you best technical proposal along with quotation accordingly.Looking for your quick & positive response.Thanks & Regards,Mobile Apps Consultant (India)   

Spamnesty

  • Subject: Re: RE : Mobile Apps Development!
  • On: Oct. 14, 2020, 3:11 p.m.

Hey there,
Could you tell me where you are located? Also, could you tell me more about your offer?

Kathy Burnett
CEO, MNesty, LLC

Spammer

  • Subject: RE : Develop High Performace Websites!
  • On: Oct. 17, 2020, 5:01 a.m.


Hello, We are an Indian based Internet marketing firm with over 15 years old of experience and offer Website Design, Web  Development, SEO, SMO, and PPC at affordable packages. Our services at a glance: - 1. Website development (Custom Website Development, PHP Development, Ajax Programming, etc.) 2. Website designing (HTML designing, corporate website design, PSD to XHTML/HTML, LOGO etc.) 3. Open source customization/ CMS (Joomla, Drupal, Word press, etc.) 4. Ecommerce website development (Magento, OS Commerce, Zen Cart integration etc.) 5. Web Programming Services (PHP MySQL Development, PHP Frameworks, JavaScript Frameworks etc.) 6. Mobile app development (All Type Mobile Application) Do let me know if you are willing to discuss a possible redesigning/redevelopment of your website or designing  new website. If you are interested, please share your requirement then I can send you all requested details like company  information and an affordable quotation with the best offer. I look forward to your reply. Thanks & Regards Business Developer (India)  

Spamnesty

  • Subject: Re: RE : Develop High Performace Websites!
  • On: Oct. 17, 2020, 1:07 p.m.

Hello,
Thank you for your email! However, I don't know if this will fit in our budget. Is there anything better you could do?

Kathy Burnett
CEO, MNesty, LLC